CircleLink Health operates an AI-enabled care management platform that pairs registered nurses working via telehealth with supervised agentic AI to manage chronic conditions across multiple care models. Founded in 2015, the company serves primary care clinics, pain practices, and health systems nationwide, supporting Chronic Care Management, Remote Patient Monitoring, Remote Therapeutic Monitoring, and Advanced Primary Care Management programmes. The platform, SphereCM, is designed to extend care team capacity whilst maintaining compliance with CMS billing requirements and audit-readiness standards.
The company reports 97% patient satisfaction and demonstrates nursing productivity gains of up to 8x through AI augmentation. Programme enrolment rates exceed national averages by threefold. CircleLink Health partners with academic medical centres, including Johns Hopkins University, and major health systems to deliver its services.
The organisation positions its work around reducing preventable healthcare costs associated with chronic disease management. Its platform generates revenue for provider organisations through optimised billing workflows whilst maintaining clinical oversight and engagement standards. The company's patient engagement expertise traces back to 2009, preceding the establishment of Medicare reimbursement for chronic care management programmes in 2015.
