**This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.**
Job Title: LPN Care Navigator
Compensation: $15.75 per hour - $18.00 per hour. (based on experience)
Location: Remote (Arkansas)
Work Environment: Remote with HIPAA-compliant home office setup
Why Choose Us?
Cosán is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team that values compassionate care and meaningful patient outcomes. As a LPN Care Navigator, you’ll play a vital role in closing gaps in patient care and making a real difference in the lives of those managing chronic conditions.
What We’re Looking For:
We’re looking for a compassionate, patient-centered LPN Care Navigator to manage a panel of patients and provide health coaching through monthly outreach. The ideal candidate is an excellent communicator who can build rapport with patients, collaborate with clinical teams, and advocate for patient needs. You thrive in fast-paced environments, are comfortable navigating multiple technology platforms, and are passionate about helping patients achieve better health outcomes.
What You’ll Do:
Patient Outreach & Health Coaching
- Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care.
- Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs.
- Maintain call quality standards through consistent engagement and professional communication in every patient interaction.
- Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs.
- Support care coordination goals by staying on schedule with monthly outreach targets.
- Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services.
- Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle.
- Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes.
- Document all patient interactions in real time using the care coordination platform.
- Maintain HIPAA compliance in all patient communications and documentation.
- Maintain accurate, real-time documentation to support LPN care coordination goals.
Required Qualifications:
- Active Licensed Practical Nurse or Licensed Vocational Nurse license:
- Must have multi-state compact license.
- Willing to obtain company-paid state-specific license if needed.
- Must reside in the U.S.
- Minimum 2 years’ clinical experience.
- Experience working with EMR systems.
- Familiarity with chronic condition management and individualized care planning.
- Intermediate to advanced computer skills, with the ability to navigate multiple systems.
- Telephonic and virtual communication skills to effectively engage with patients and providers.
Preferred Qualifications:
- 2-5 years’ clinical experience.
- Prior experience with CMS CCM/PCM guidelines.
- Previous experience in adult in-home, in-facility, or remote chronic care coordination.
- Experience with complex care management principles.
Compensation & Benefits:
- Paid Time Off + Company Holidays.
- Medical, Dental, Vision Insurance.
- Complimentary Life Insurance.
- 401(k) Plan.
- Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage.
- Employee Assistance Program including mental health resources.
- Company-provided equipment (laptop, monitor, headset, etc.).
Work Environment & Requirements:
- 100% Remote with a Monday–Friday schedule—no weekends or late nights.
- High-speed broadband internet and private home workspace required
- Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload.
- Private workspace for compliance with HIPAA privacy laws.
If you’re a compassionate healthcare professional ready to make a meaningful impact in patients’ lives, we want to hear from you. Apply today and help us deliver exceptional care coordination!
Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.