NorthStar Care is a fully virtual, physician-led treatment programme for alcohol use disorder and substance use disorder, founded in 2020 and headquartered in Gig Harbor, Washington. Care is delivered remotely across the United States, and the company treats addiction as a medical condition, applying science, genetics and an explicitly non-judgmental clinical approach. The team is interdisciplinary, combining physicians, scientists, engineers and caregivers.
The core offering is a year-long treatment journey structured around continuous support. Every patient undergoes pharmacogenomic testing, which examines genetic predisposition to addiction and how the individual metabolises specific medications, so that treatment plans can be tailored to the person rather than the diagnosis alone. Care coordination runs through a dedicated mobile app designed to keep patients supported across the full duration of the programme.
Peer support is delivered through anonymous, avatar-based virtual reality groups, allowing patients with shared experiences to meet in a setting designed to be free of stigma. The technical work behind the programme spans telehealth, virtual reality, data science, genetic testing and mobile application development. Reported outcomes include improvements in thinking and memory of approximately 25% at 30 days and up to 40% by one year.
NorthStar Care operates as a 100% remote company, with clinical decisions grounded in evidence and genetics. The stated aim is to remove traditional barriers to treatment, including judgement, stigma and geography, and to focus on long-term outcomes for the people it serves.
