Palm Medical Centers operates a network of nearly 20 outpatient medical centers across Florida and Texas, serving over 70,000 Medicare advantage and managed medicaid patients. Founded in 2013, the organisation delivers primary care through a value-based model focused on seniors and geriatric populations.
The centres provide integrated care across multiple domains. On-site services include specialist clinicians, diagnostic testing, case management, social services, and pharmacy delivery. Additional support services include wellness centres and transportation assistance. This integration reflects a care-coordination approach designed to address the complex needs of older populations managing multiple conditions.
Clinical quality and patient experience are measurable priorities. The organisation reports a 98% patient satisfaction rate and maintains a 4.8 Google rating across its locations. The operational model emphasises treating seniors holistically rather than managing isolated symptoms, with particular attention to social determinants of health through integrated social services and care coordination.