Sedgwick is a risk and claims administration firm that manages benefits for 9 million people across more than 80 countries. Founded in 1969, the company operates in agriculture, aviation, healthcare, maritime, and other sectors, employing 33,000 colleagues worldwide. It provides technology-enabled solutions for workplace injuries, property damage, medical absences, and related disruptions.
The company's core offering combines claims and benefits administration with digital platforms that integrate data, analytics, and automation. Its products include Sidekick Agent, an AI-powered platform for claims administration, and mySedgwick, a digital solution supporting claims and benefits management alongside return-to-work outcomes. Sedgwick maintains a client retention rate near 100 percent.
Operations span claims administration, loss adjusting, benefits administration, product recall services, and related functions. The company emphasizes combining technological capability - including AI and intelligent automation - with human-centered service design, positioning itself as a partner for organisations and individuals navigating disruptive life and business events.
