Snapscale is a business process outsourcing company specialising in HIPAA-compliant virtual staffing for healthcare organisations. Founded in 2017 and headquartered in Scotch Plains, New Jersey, the company operates across six cities in three countries - the United States, Philippines, and India - providing round-the-clock coverage for healthcare providers.
The company's service suite spans medical billing, customer service, web development, IT services, and multi-channel marketing, with virtual assistants trained to handle sensitive patient information securely. These offerings aim to reduce administrative burden on clinics, private practices, and healthcare businesses, allowing them to focus on patient care rather than back-office operations.
Snapscale's operating model reflects an employee-first philosophy, with the company's approach centred on creating an environment where team members can reach their full potential. The company was previously known as BBC Global Services before rebranding to Snapscale in January 2025.
