Manager, Clinical Compliance, IL

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health 

Title: Manager, Clinical Compliance 

Location: Treehouse

Role Description:

The Manager, Clinical Compliance is responsible for the review, interpretation, and implementation of clinical, regulatory and state practice requirements related to the Board of Nursing, Board of Pharmacy, State Health Departments, and other bodies. The scope of regulations are specific to nursing and unlicensed personnel. This role will serve as the lead functional contact for CVS Health compliance-related alerts and updates. Additionally, this role is responsible for developing and implementing medication safety and administration standards related in-center medications, vaccines, and standing orders. 

Core Responsibilities:

• In partnership with key stakeholders, review current policies and procedures, to identify possible gaps in regulatory clinical compliance, then collaborate cross-functionally to close the gaps.
• Identifies and develops regulatory clinical compliance training specific to federal, state, and local regulations, in partnership with the Learning team.
• Serves as a source for operational and clinical leadership on compliance policies and related matters, including scope of practice delineation, and impact on various business initiatives.
• Creates clinical compliance audit structures, performs audits, reviews audit findings, and develops implementation plans. Works with VP, Clinical support and key partners to develop mitigation plans for centers, cascading implementation plans across all centers and incorporating new workflows into new or existing SOPs.
• Serves as the OSH clinical point-of-contact for centers receiving on-site regulatory audits or surveys (including health departments, Board of Pharmacy). Responsible for notifying CVS, tracking and documenting all surveys and needed action items.
• Partners closely with CVS to identify and interpret Board of Pharmacy regulations requirements for OSH when entering new states.
• Responsible for ensuring OSHA regulatory compliance across centers
  • Emergency Action Plan (EAP)
  • Workplace injury
• In partnership with CVS, reviews and analyzes current and proposed laws, mandates, and regulations that may impact nursing and care team roles and provides practice solutions and actionable guidance to cross-functional teams.
• Responsible for building mechanisms to monitor adherence to practice for updated laws, mandates, and regulations
• Responsible for operational execution of in-center medication management strategy including medication administration and safety SOPs, reviewing in-clinic medication formulary, and in-center medication documentation, in partnership with Pharmacy & Therapeutics committee.
• Responsible for building and executing strategy around vaccine operations; supports centers in mitigating vaccine excursions
• Supports development and ensures medical leader approval for standing orders for care model efficiency
• Ability to travel up to 10% of the time to Oak Street Health markets
• Other duties as assigned

What are we looking for?

• Demonstrated experience in driving clinical compliance in regulated or accredited environments, including The Joint Commission or other accrediting bodies.
• Bachelor degree in nursing required; advanced degree preferred.
• Current license to practice as a registered nurse.
• Minimum of 6-8 years nursing experience.
• 3 years management experience preferred.
• Somebody who embodies being “Oaky” (see below).
• Ability to interpret regulatory mandates and integrate into core operational procedures.
• Ability to independently manage and lead projects in a timely manner with minimal supervision, and ability to prioritize and effectively navigate multiple competing priorities.
• Skilled in content development / collateral including deck creation, training materials, job aids, and SOPs
• Able to develop and drive execution on multiple projects / project plans simultaneously
• Demonstrated skill in problem solving, critical thinking, conflict resolution, and exceptional communication skills.
• A flexible and positive attitude, and a strong desire to change the traditional primary care paradigm.
• High emotional intelligence as evidenced by ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution.
• US work authorization
• Someone who embodies being Oaky

What does being Oaky look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient communities, and focused on the quality of care over volume of services. We are an organization on the move! With over 200+ locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.

Oak Street Health Benefits: 

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,575.00 – $142,576.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/03/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.