(Remote considered)
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Manager, Clinical Variation will be a part of a team responsible for solving some of the most complex issues facing health systems across the US. Our clients seek transformational solutions to managing clinical operations—including Clinical Variation Reduction – to reduce the cost of care, improve quality and patient outcomes, and bring innovative solutions to solve complex problems. This individual will support opportunity analysis, solution design and implementation, and financial measurement. The ideal candidate must be passionate about improving care delivery, effective at working in a fast-paced, high-energy environment, and confident in their interactions with senior leaders (C-suite), providers, and business partners.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Supports the project team by:
- Participating in assessment, solution design, implementation, and execution through coordination, documentation, and tracking metrics and outcome activities
- Supports the combined client and Optum Clinical Practice team by:
- Identifying opportunities and risks, facilitating solutions, and maintaining alignment with cross-functional priorities
- Works directly with:
- Frontline leadership and client on daily operational improvement initiatives
- Drives clear, concise lines of communication:
- With key stakeholders across Optum and client teams in coordination with the Optum leader to ensure effective implementation of service commitments and capturing needs for project success
- Ensures cross-project cohesion by:
- Identifying areas of dependency and collaboration
- Scheduling and facilitating team meetings to ensure cross-business organization and harmonization
- Supports client relationship and program management activities, including but not limited to:
- Managing historical, current, and future state procedural clinical services content
- Managing and tracking project plans and scoping documents, including tasks, activities, and milestones in partnership with assigned consultants
- Organizing status reports, identifying and escalating risks and issues when appropriate
- Managing and tracking data and information requests and documentation
- Coordinating across business units to create cohesive, client-ready business deliverables
- Tracking performance against contractual obligations
- Ensuring clear communication back to the project lead, providing timely updates and feedback
- Understanding and applying the speed to value equation, ensuring projects deliver measurable benefits efficiently
- Optimize Clinical Variation Performance: Collaborates with Clinical Variation leaders to advise on performance management and improvement activities
- Track Outcomes and Standards: Partners with Clinical Variation leadership to establish and monitor measurable outcomes, criteria, standards, and levels using effective methods
- Ensure Financial Viability and Operational Excellence: Supports service deployment by closely monitoring performance. Collaborates with finance and operations teams to ensure financial health and operational success
- Identify Gaps and Mitigate Risks: Detects business unit gaps and helps develop action plans to address risks and issues
- Onboard New Team Members: Assists in onboarding and training new team members
- Build Trusting Relationships: Fosters trusting relationships with senior leaders, clinicians, and business partners
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Registered Nurse with a current, unrestricted RN License in U.S. state of residence
- 10+ years of hospital clinical practice experience
- 3+ years of nursing management / leadership experience
- Proficient with MS Excel and PowerPoint for creating presentations
- Ability to travel up to 75% as business needs dictate to client sites
- Ability to provide proof of a valid, unrestricted Driver’s License and current Auto Insurance
Preferred Qualifications:
- 5+ years of experience in customer relationship management
- Recent management experience in hospital-based patient care, ensuring contemporary knowledge and practices
- Proven experience in managing front-line patient care with a focus on real-world applications and outcomes
- Deep knowledge of frontline nursing workflows, including procedural, critical care and/or telemetry
- Expertise in designing and executing clinical transformation strategies that result in measurable improvements
- Proven solid leadership skills with a track record of success in healthcare/nursing management
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.