2285468
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Implementation Consultant is responsible for current workflow analysis and development, documenting, planning and implementation of future state workflow and customer training.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Conduct Current State Workflow Analysis; design Future State Workflow (including System Workflow and Department Process Workflow)
- Determine application optimization within the department and provide the customer with Best Practice methodologies
- Analyze unique configurations of customer sites and customize processes and training; accordingly, develop training plans and documentation
- Coordinate and provide Superuser application training; ensure that all Super Users can train customer End Users and understand any unique customer site requirements
- Provide Application Training and support to other staff from other groups as required; identify, file and follow-up Product Features and issue requests during implementation
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Registered Cardiovascular Invasive Specialist, Registered Cardiovascular Technologist, Registered Cardiac Interventional Radiography, X-ray Technologist or Registered Nurse (RCIS, RCVT, AART, R.T.(R), RN)
- 4+ years of recent experience in one or more of the above roles in a hospital cath lab
- Intermediate or higher level of proficiency using PowerPoint (specifically creating and presenting for the purposes of Training to a wide variety of audiences)
- Demonstrated understanding of Clinical Environment and Health Care Operations
- Experience communicating with and presenting to stakeholders and/or C-Suite Leaders
- Willing/able to travel approximately 75% of the time as business needs dictate (travel includes customer sites throughout North America with overnight hotel stays)
- Able to qualify for a company credit card for travel purposes
Preferred Qualifications:
- Security Plus Certification
- The familiarity with document/registry standards and credentialing such as JCAHO, and CathPCI registry / STS / ACC TVT registry
- Knowledge of medical communication protocols a plus (i.e., DICOM / HL7/XML)
- Experience with Medical Imaging, Knowledge of SQL Databases, informatics and/or Enterprise-class Information Systems
- Echo, Vascular and/or Nuclear Medicine experience
- Eligibility for Department of Defense clearance access where required
Soft Skills:
- Solid written and verbal communication skills
- Solid presentation skills
- Ability to communicate complex ideas in an understandable manner
- Excellent analytical and problem-solving skills
- Independent, Self-starter, self-directed
- Solid Customer Service skills
- Demonstrates the confidence in the ability to articulate recommendations to the customer
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.