Carenet Health provides care coordination, telehealth, and patient engagement services to health plans, providers, and health systems. The company combines clinicians - nurses, care coordinators, and engagement specialists - with technology to manage chronic conditions, guide patients through complex care decisions, and deliver round-the-clock telehealth support. Over 500 health plans, providers, and health systems partner with Carenet, with an average relationship lasting seven years or longer.
The scale of Carenet's operations is substantial. The company handles 135 million consumer interactions annually and reaches approximately one in three Americans each day. Its team of 1,300+ clinicians and specialists operates from locations including San Antonio, South Portland, and Makati City. Employee retention runs high, with 70% of staff remaining at the organisation for at least four years, reflecting both stability and continuity in service delivery.
Carenet's approach emphasizes empathy and clinical expertise in patient interactions while leveraging intelligent technology to enhance care delivery. The company has built its practice over 25 years, establishing long-term partnerships based on trust and demonstrated results in managing complex patient populations and improving outcomes for health systems and insurers.