WebTPA is one of the largest third-party administrators (TPAs) in the United States, providing health care administration services to health systems, self-funded employers and insurance carriers. Founded in 1993 and headquartered in Irving, Texas, with a second office in San Antonio, the company is part of GuideWell, a not-for-profit health solutions company. Its work spans health plan administration, care management and claims processing; it manages care for more than 3.8 million members nationwide.
Central to the operation is a proprietary claims system, originally built in 1998 to handle tailored claims processing requirements, which now processes 7.1 million claims a year. Around this, WebTPA offers administrative outsourcing services, self-funded employer solutions under an "It's Your Plan" philosophy that lets clients customise employee health benefits, and hospital health system services that enable health plans whose employees can access care at their own facilities.
The company's stated emphasis is on tailored rather than off-the-shelf solutions, positioning itself as a strategic partner to clients navigating health care administration. Its technical work concentrates on claims processing systems, proprietary claims administration software, health plan administration and care management.
