IntellaTriage operates a 24/7 nurse-first triage and after-hours clinical support service for healthcare organizations across the country, serving hospice agencies, home health providers, health plans, and physician groups. Founded in 2008, the company has grown from three nurses to over 250, handling more than 500,000 calls annually with an average pickup time of 37 seconds.
The company's core offering positions nurses as extensions of clients' care teams, providing continuous clinical support and triage services. All interactions are conducted by licensed nurses with access to patient medical records, enabling knowledgeable, context-aware support for patients and clinicians.
IntellaTriage operates IntellaHub, a proprietary clinical technology platform developed in-house. The platform enables nurses to document directly into patient records, apply custom clinical protocols, and access AI-powered clinical decision support tools. This infrastructure supports both operational efficiency and clinical quality across the company's service delivery.
